What is Consumer-Directed Care?

Consumer-directed care services, often referred to as consumer-directed services. is a philosophy and practice that assumes that you the consumer have the right and ability to assess your own needs, determine how and by whom those needs are met, and evaluate the quality of the services that you received. A growing trend in long-term care in a persons home is the ability to hire family, friends, or neighbors to provide some of the services they need, such as meal preparation or personal care.

What are the advantages of self-directed services?

There are a number of advantages. Here are a few:

Sometimes consumers or their caregivers and/or family members are not happy with the quality of the services they receive from a nursing agency. If there have been problems with workers not showing up on time, or not being available when needed/requested. Or sometimes a nursing agency will place restrictions on what workers can do. A self-directed program might better meet your needs. You may also be able to receive more services for the same amount of money, since you will be hiring your own worker and therefore can negotiate the rate of pay.

If you live in a rural area, nursing agencies may have a particularly difficult time recruiting staff, since a provider might have to drive long distances to get to your house. A consumer-directed program may be very effective since you may be able to hire someone who lives nearby to meet some of your needs.

Employer-required tasks performed by ChoiceCare, LLC:

• Registration of consumers as payroll entities with governmental agencies
• Process payrolls and issue payroll checks and direct deposits for consumers
• Deposit taxes and file tax reports with governmental agencies
• Process state and federal unemployment payments and reports
• Establish worker’s compensation policies for consumers
• Provide customer support and assistance to consumers and their PCAs

ChoiceCare, LLC will pay your service providers and handle your tax responsibilities and reporting requirements, and provide monthly statements of your account activity. Sort of like a bank statement. We will help you to make sure that the providers you pick meet the proper provider qualifications by providing a background check.

Who Pays for our services?

Since this a required service to self-direct, it is considered an administrative cost, and is paid by the Department of Community Health and Medicaid. The cost for this service does not come out of your individual budget!

To sign up with ChoiceCare, send us a message and we will get in touch with you immediately to start the process.